Summary

Based on our assessment, Maidstone and Tunbridge Wells NHS Trust provided a weak quality of service to patients and failed to maintain the adequate standard of performance it achieved the previous year. It continued to be weak at managing its finances. This trust did not meet one or more of its financial targets for 2006/2007 so automatically scored a 'weak' rating. However, it had an acceptable level of performance in other areas of its financial assessment. In a recent survey of trusts in England, patients rated this organisation as below average in terms of their overall experience.