The Newcastle Upon Tyne Hospitals NHS Foundation Trust 2006/2007
We use national surveys to find out about the experience of patients when receiving care and treatment from healthcare organisations. At the end of 2006, a questionnaire was sent to 850 recent inpatients at each trust. Responses were received from 495 patients at The Newcastle Upon Tyne Hospitals NHS Foundation Trust.
| How patients rated: | Score [average] |
|---|---|
| Scores are displayed as 'worse' to 'better' | |
| Length of time waiting for care and treatment |
Score 88/100
National average: [85]
|
| Coordination and quality of care received |
Score 71/100
National average: [69]
|
| Information and involvement in decisions about care |
Score 71/100
National average: [67]
|
| Relationships with staff |
Score 88/100
National average: [83]
|
| Cleanliness and comfort |
Score 81/100
National average: [77]
|
| Mixed sex accommodation and overall rating | Overall score cannot be given |
More information
More details about our surveys
About these scores
We asked patients to tell us what they thought about different aspects of the care and treatment they received. Each healthcare organisation received scores out of 100, based on the responses given by their patients. A higher score is better.
